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Refund, Returns and Cancellation Policy
Refund, Return and Cancellation Policy
Effective Date: 1st April 2024
Introduction
Thank you for shopping at DigiMartIT. We value your satisfaction and strive to provide high-quality digital products. This Refund and Return Policy outlines the terms and conditions for refunds and returns for our digital downloads.
Digital Products
Due to the nature of digital products, all sales are final. Once you have gained access to the digital product, we are unable to offer refunds or exchanges, except as required by law.
Defective or Damaged Products
If you encounter any issues with the digital product you purchased, such as corruption or inability to access the file, please contact us within 1 day (24 hrs) of purchase. We will provide assistance to resolve the issue, which may include providing a replacement download link.
Refunds
We will only offer refunds under the following circumstances:
- Technical Issues: If the digital product you purchased is defective or corrupted and we are unable to resolve the issue, you may be eligible for a refund.
- Duplicate Purchase: If you accidentally purchase the same product twice, we will refund the duplicate purchase upon verification.
To request a refund, please contact us at hello@digimartit.com with the following details:
- Your name
- Order number
- Date of purchase
- Description of the issue
Processing Refunds
Refund requests will be processed within 10-15 business days. Refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, it may take additional time for the refund to appear on your statement.
Exchanges
Due to the nature of digital products, we do not offer exchanges. If you encounter issues with a product, please follow the procedure outlined in the "Defective or Damaged Products" section above.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DigiMartIT
https://www.digimartit.com
hello@digimartit.com
+1 (334) 256-8868
Changes to This Policy
We reserve the right to update or modify this Refund and Return Policy at any time without prior notice. Any changes will be posted on this page. Your continued use of our website and purchase of digital products indicates your acceptance of any changes to this policy.
Thank you for choosing DigiMartIT. We appreciate your business and are committed to providing you with high-quality digital products and excellent customer service.